Refund policy

Dead Session gear is made to order, which means we don’t keep extra stock lying around in a warehouse somewhere—and we can’t accept returns or exchanges unless your item shows up damaged, defective, or incorrect.

Please double-check your size, style, and shipping address before hitting checkout. If you're unsure about anything, hit us up before ordering—we’ll help you find the right fit.

🔥 We can help if:

• Your order showed up damaged, defective, or wrong
• You contact us within 30 days of your order
• The item is unused and in the original condition

Email us at support@deadsessionapparel.com with your order number and a photo of the issue. If approved, we'll get you a replacement or refund—your call.

🚫 We can’t help if:

• You ordered the wrong size and didn’t reach out before buying
• It’s been more than 30 days since your order
• You typed in the wrong shipping address and the package got lost
• Your item arrived and you just changed your mind

📦 Address Mistakes Happen…

If your order was returned to us due to an incorrect or incomplete address:

• If it was our fault: we’ll reship it at no cost.
• If it was your typo (missing apartment number, old address, etc.): we’ll ask you to cover the reship cost.

Moral of the story: triple-check your address before submitting.

⏳ Refund Timing

Once we’ve approved your refund, it’ll be issued back to your original payment method within 10 business days. If it’s been longer than 15 business days, email us.

Questions? Hit us at support@deadsessionapparel.com. We’re real people—and we want you to be stoked with your order.